The iOCBC Internet Trading Portal and Mobile Trading Platform will be unavailable during the period shown below due to scheduled system maintenance.

Saturday, 16 November 2024, 09:00am - Saturday, 16 November 2024, 11:59pm

We apologise for any inconvenience caused.

Access monthly dividend information digitally.

As part of OCBC's sustainability practices, we will no longer be sending Monthly Dividend Paper Statements, starting from 1 December 2024.

You may view your dividend-related information in the Corporate Action section of your monthly e-statements. You may retrieve your monthly e-statements directly from the iOCBC Mobile Trading and Online Trading Platform.

If you have enabled paper statements, you will continue receiving your monthly statements via mail, with your dividend information included within. However, we encourage you to switch to e-statements to support our efforts in going green.

Please be reminded that trading in the following securities is only open to Institutional Professional Investors:

• Shanghai Stock Exchange (SSE) securities listed on the Star Market; and
• Shenzhen Stock Exchange (SZSE) securities listed on the ChiNext Market.

Please do not trade these securities via iOCBC.

For details, refer to the Information Book for Investors available on the HKEX website.

Please be informed that with effect from 5th November 2024, TSE will be extending its afternoon trading session by 30 minutes.

Overview:

Session	Current Trading Hours (SGT)	New Trading Hours (SGT) Effective 5 Nov 2024
Morning Session	8am – 10.30am	8am – 10.30am
Afternoon Session	11.30am – 2pm	11.30am – 2.25pm
Pre-Closing	-	2.25pm – 2.30pm

Kindly refer to our Japan Market Information page for more details.

Please update your iOCBC Mobile Trading Platform to the latest version with effect from 16th September 2024. The previous App version will be discontinued

Mobile devices	Latest app version supported
iOS	4.9
Android	1.57

Users of iOCBC Mobile Trading Platform with old versions will no longer be able to access iOCBC Mobile Trading Platform after such versions of the app have been disabled

Please be informed that effective 2 September 2024, there will be changes to Daily Leverage Certificates (“DLC”) Force Order Range on the Singapore Exchange (“SGX”).

The following changes to the force order range will be applied to all DLCs.

DLC Price Range ($)	Minimum Bid Size	Existing Forced Order Range	New Forced Order Range
0.001 - 0.005	0.001	+/- 30 bids	+/- 300%
0.006 - 0.199	0.001	+/- 30 bids	+/- 50%
0.20 - 1.995	0.005	+/- 30 bids	+/- 50%
2.00 and above	0.01	+/- 30 bids	+/- 50%

There is no change to the tick schedule of DLCs.

All outstanding good till date (GTD) orders for DLC instruments will be cancelled before start of 2 September 2024 trading day.

If you have further questions or need assistance, you may reach out to your Trading Representative.

With effect from 30th July 2024, you will not be able to transfer any US-traded securities that are priced less than 50 cents per share (USD) from another broker to OCBC Securities.

If you have further questions or need assistance, you may reach out to your Trading Representative.

Please be informed that effective 22 May 2024, there is a revision in the US Securities and Exchange Commission (“SEC”) fees chargeable on a contract note for the sale of shares listed on US Stock Exchanges.

US SEC fees will be revised from 0.0008% to 0.00278%. This new fee will apply to sell transactions executed on or after 20 May 2024, with settlement date on or after 22 May 2024.

You may refer to our Commission Rates and Charges for the updated fee charges.

If you have further questions or need assistance, you may reach out to your Trading Representative.

Please be informed that the Securities and Exchange Commission (“SEC”) and The Canadian Capital Markets Association (“CCMA”) has announced the shortening of the trade settlement cycle from T+2 to T+1 to promote investor protection, reduce risk, and increase operational and capital efficiency.

The new “T+1” settlement cycle will apply to all applicable securities transactions effective:

(a)27 May 2024 for Canada market

(b)28 May 2024 for US market

The last “T+2” settlement cycle for the US and Canada market will apply to transactions executed on 24 May 2024.

Do ensure that you make the necessary payments by due date to avoid incurring any interest charges or force-selling.

If you have further questions or need assistance, you may reach out to your Trading Representative.

Please be informed that Seatrium Limited has confirmed the 20-to-1 share consolidation with record date set on 8 May 2024 at 5.00 pm (SGT). In which, the new trading name of the consolidated securities will be “Seatrium Ltd”.

On the Record Date, every twenty (20) Existing Shares (including treasury shares) registered in the name held by Shareholders will be consolidated into one (1) Consolidated Share, fractional entitlements to be disregarded.

Following information sets out the indicative timetable for the Proposed Share Consolidation:

Time (SGT) and Date	Event
5.00 pm 6 May 2024	Last day for trading of the Existing Shares on a pre-consolidated basis
9.00 am 7 May 2024	Commencement of trading of the Shares on a post-consolidation basis

For more details, you may refer to Seatrium Limited announcement on SGX here.

If you have further questions or need assistance, you may reach out to your Trading Representative.

Please be informed that Seatrium Limited has received in-principle approval from the Singapore Exchange Securities Trading Limited (“SGX-ST”) for its proposed 20-to-1 share consolidation.

Do note that there is no certainty or assurance that the proposed share consolidation will be completed or that no changes will be made to the terms thereof. Shareholders are advised to exercise caution in trading these shares and to take note of any further announcements made by Seatrium Limited.

For more details, you may refer to SGX-ST announcement here.

If you have further questions or need assistance, you may reach out to your Trading Representative.

Full Call Auction
With effect from 25 March 2024, IDX will be implementing a Full Call Auction for securities in Special Monitoring as part of an ongoing initiative to increase investor protection. Securities that are listed under Special Monitoring Board are determined by Exchange based on certain criteria.

Securities that are under Special Monitoring shall follow the Full Call Auction Process.

Please refer to this webpage (List of Securities Under Special Monitoring (idx.co.id) for the list of securities that IDX identifies to be in the Special Monitoring Board.

Full Call Auction Process
There are 5 sessions of Full Call Auctions during a Monday-Thursday trading day and 4 sessions of Full Call Auctions during a Friday. Orders submitted will only be matched at the end of the call auction.

The lower limit of auto-rejection for Special Monitoring Board is IDR 1 for securities priced between IDR 1 and IDR 10, and 10% away from last done price for securities priced more than IDR 10. There is no rejection for maximum price movement.

Auto Rejection Rules:

Reference Price	Auto Rejection Lower Limit	Auto Rejection Upper Limit
IDR 1 to IDR 10	IDR 1	-
>IDR 10	10% away from last done price	-

Trading Hours (SGT)

Monday - Thursday

Special monitoring Board

Session	Call Auction	Random Closing	Order Matching Phase
Session 1	10.00am – 10.55am	10.53am – 10.55am	10.55.01am – 10.59.59am
Session 2	11.00am – 11.55am	11.53am – 11.55am	11.55.01am – 11.59.59am
Session 3	12pm – 12.55pm	12.53pm – 12.55pm	12.55.01pm – 12.59.59pm
Break	1pm – 2.59.59pm
Session 4	3pm – 3.55pm	3.53pm – 3.55pm	3.55.01pm – 3.59.59pm
Session 5	4pm – 4.55pm	4.53pm – 4.55pm	4.55.01pm – 4.59.59pm
Post-Trading Session	5.01pm – 5.15pm

Friday

Special monitoring Board

Session	Call Auction	Random Closing	Order Matching Phase
Session 1	10.00am – 10.55am	10.53am – 10.55am	10.55.01am – 10.59.59am
Session 2	11.00am – 12.25pm	12.23pm – 12.25pm	12.25.01pm – 12.29.59pm
Break	1pm – 2.59.59pm
Session 3	3pm – 3.55pm	3.53pm – 3.55pm	3.55.01pm – 3.59.59pm
Session 4	4pm – 4.55pm	4.53pm – 4.55pm	4.55.01pm – 4.59.59pm
Post-Trading Session	5.01pm – 5.15pm

No actions required for users/clients.

Please be informed that effective 25 March 2024, The Stock Exchange of Thailand (SET) will be revising its afternoon trading session 30 minutes earlier to better align with the regional markets and offer investors with more trading opportunity.

Amended trading hours as follows:

Period	Current Trading Hours (SGT)	New Trading Hours (From Mar 25, 2024) (SGT)
Pre-open Session II (afternoon session)	3pm – 3.30pm*	2.30pm - 3pm*
Trading Session II (afternoon session)	3.30pm* - 5.30pm	3pm* - 5.30pm

* The random 5-minute opening and closing times will remain unchanged.

If you have further questions or need assistance, you may reach out to your Trading Representative.

OCBC Securities Investors Hub will close at 4.30pm on 26 January 2024 (Friday) for a company event.

Our normal opening hours will resume on 29 January 2024 (Monday).

We apologise for any inconvenience.

With effect from 1 January 2024, there is a revision in the tax rate chargeable on a contract note for the sale of shares listed on Korea Stock Exchange.

Tax Rate will be reduced from 0.20% to 0.18%.

You may refer to our Commission Rates and Charges for the updated fee charges.

If you have further questions or need assistance, you may reach out to your Trading Representative.

The OCBC Securities Investors Hub and our customer service hotline will operate from 8.30am to 12.30pm on 9 February 2024 (Friday), the eve of Chinese New Year.

We will not operate on 12 February 2024 (Monday), which is a public holiday.

If you have questions during these times, please refer to our frequently asked questions (OCBC Securities website > Support). Alternatively, email us at askocbcsec@ocbc.com

We wish you a happy Chinese New Year.

Stay alert for SMSes from scammers posing as OCBC Securities. Our SMSes are always sent from 'OCBCSec' or 'OCBC Bank' and never include links.

With effect from 17 November 2023, there is a revision in the stamp duty chargeable on a contract note for the sale or purchase of any shares listed on Hong Kong Stock Exchange (HKEX).

Stamp duty will be reduced from 0.13% to 0.10%.

For more details, you may refer to HKEX webpage.

You may refer to our Commission Rates and Charges for the updated fee charges.

If you have further questions or need assistance, you may reach out to your Trading Representative.

With effect from 28 August 2023, there is a revision in the fees for listed shares on Shanghai Stock Exchange (SSE) and Shenzhen Stock Exchange (SZSE).

For listed China-A shares (under Stock Connect)

• Stamp duty is reduced from 0.10% to 0.05% (for sell transactions only)
• Handling fee is reduced from 0.00487% to 0.00341%

For listed China-B shares

• Stamp duty is reduced from 0.10% to 0.05% (for sell transactions only)
• Transfer fee is reduced from 0.00687% to 0.00541%

For more details, you may refer to HKEX, SSE and SZSE Webpages.

You may refer to our Commission Rates and Charges for the updated fee charges.

If you have further questions or need assistance, you may reach out to your Trading Representative.

Effective 24 August 2023, the Philippines Stock Exchange settlement cycle will be shortened to T+2 market days.

If you have further questions or need assistance, you may reach out to your Trading Representative.

The effective date for the previously announced restriction on transferring in of US-traded securities that are priced less than 50 cents per share (USD) has been postponed. More updates may follow when the effective date of the restriction is confirmed. If you have further questions or need assistance, you may reach out to your Trading Representative.

With effect from 1st August 2023, you will not be able to transfer any US-traded securities that are priced less than 50 cents per share (USD) from another broker to OCBC Securities. If you have further questions or need assistance, you may reach out to your Trading Representative.

With effect from 13 July 2023, there is a reduction of the stamp duty rate for the trading of listed shares on Bursa Malaysia from 0.15% to 0.10%. The stamp duty cap is maintained at RM1,000 for each contract.

For more details, you may refer to Bursa Malaysia Webpage.

If you have further questions or need assistance, you may reach out to your Trading Representative.

Please be informed that with effect from 12 June 2023, IDX will be implementing a Hybrid Call Auction for securities listed under Special Monitoring as part of an ongoing initiative to increase investor protection.

Kindly refer to pan-asia-pacific (iocbc.com) for more details.

If you have further questions or need assistance, you may reach out to your Trading Representative.

Look out – especially if you have an Android device.

New variants of Android malware (‘malicious software’) allow scammers to control your device remotely or steal sensitive information like login credentials or card details. This means that scammers can log in to your account and make fraudulent transactions or transfers without your knowledge.

Android malware may be found in apps available in the Google Play Store. They could also be disguised as ‘helpful apps’ in Android Package Kit (APK) files that you may be tricked into downloading. By downloading them or giving access to certain functions, you may unwittingly allow scammers to take control of your device.

The Police and the Cyber Security Agency of Singapore have released an advisory on malware. Read more.

Here is how you can protect yourself against malware:

• Only download apps from the App Store (for iOS) or Google Play Store (for Android).
• Do not download apps (e.g. email attachments, pop-up advertisements or links coming from unsolicited emails, messages or social media posts) without verifying the authenticity and source.
• When installing apps, review the permissions that are requested. Make sure they are genuinely necessary. Asked to download additional apps? Be very wary.
• Install anti-virus software and malware removal tools on phones, computers and devices with Internet access.
• Always get the latest versions of your devices’ operating systems and applications – the latest security patches will address security vulnerabilities. Enable automatic updates so your devices are protected.
• Check transaction details carefully and read the notifications we send you. Notify us immediately if you receive alerts for transactions you did not make.

If you believe you have fallen prey to such scams, please call our OCBC Securities’ hotline immediately at 1800 338 8688 (or +65 6338 8688 if you are overseas) – press option 9 to report fraud.

As scams constantly evolve, please stay vigilant at all times.

This message contains links to third-party websites. By accessing any such websites, you agree to our terms of use.

Please be informed that between 29 to 30 May 2023, OCBC Securities will not be accepting SELL orders for Shanghai-A and Shenzhen-A markets due to migration activities. BUY orders will not be affected.

If you have further questions or need assistance, you may reach out to your Trading Representative.

We apologise for any inconvenience caused.

As part of Singapore’s aim to go cheque-free by 2025 and SGX’s ongoing sustainability drive to go paperless and cheque-free, we too are aligning with this goal progressively. We have gone cheque-free for corporate action transactions and cash distributions in August 2021. From 22 May 2023, we will be going cheque-free for all trade and contra transactions*.

If you have not previously provided us with instructions to deduct from or credit funds to your bank account via GIRO, EPS or telegraphic transfer, please do so by 22 May 2023.

If you do not set up any electronic payment arrangements, proceeds from sale or contra will be credited directly into your OCBC Securities trading account from 22 May 2023 onwards. You can withdraw the funds from your trading account by contacting your Trading Representative.

For more information on this initiative, please read our Frequently Asked Questions. Alternatively, you can reach out to your Trading Representative, or contact us at cs@ocbcsec.com.

Not sure who your Trading Representative is? Follow these three simple steps to find out.

1. Log in to your iOCBC online trading account
2. Select “More” and "Account Details" to view your TR's contact details
3. Select “Account Details” to view your TR’s contact details

*Cheques will still be allowed for margin and share borrowing accounts until further notice.

Please be informed that with effect from 3 April 2023, there will be a revision in IDX trading hours.

Kindly refer to our IDX Market Information page for more details.

Please be informed that OSPL will no longer be displaying FTSE Bursa, FTSE 100 Index and the related sub-indices on iOCBC and iOCBC Mobile.

Please be informed that with effect from 23 March 2023, OCBC Securities will no longer offer direct market access (DMA) to Shanghai-A market.

You will still be able to submit orders in the Shanghai-A market via iOCBC. If you have further questions or need assistance, you may reach out to your Trading Representative.

Please be reminded that trading into SSE Securities listed on the Star Market and SZSE Securities listed on the ChiNext Market are not allowed in iOCBC as these are only permitted to Institutional Professional Investors.

Kindly refer to the Information Book for Investors available on the HKEX website for more details.

Due to scheduled system maintenance, you will not be able to retrieve E-statement via iOCBC from 12:00am – 10:00am on Sunday, 12 March 2023. 

We apologise for any inconvenience caused.

Please be informed that the US SEC fees will be decreased from 0.00229% to 0.0008% for sell trades in the US market with settlement date on or after 27 February 2023.

The SEC press release is found at Securities and Exchange Commission webpage.

Further to our earlier notices on the new 10% US Withholding Tax to be imposed on PTP interest, please be informed that due to the complexity of the withholding tax under Internal Revenue Code (IRC) Section 1446(f):
(a) with effect from 27 December 2022, OCBC Securities will cease to accept all Buy orders and transfer-in requests for US PTP securities;* and
(b) with effect from 1 January 2023, OCBC Securities will also cease to accept Sell orders.* .

We urge you to review your current holdings with us.

If you are a non-US resident who holds any PTP securities in your portfolio, consider taking any action you deem fit before 1 January 2023. Clients with existing positions in the PTP securities can still continue to hold or transfer-out the positions to other brokers (fees and charges applies).

For a non-exhaustive list of PTP securities (compiled from external sources), kindly click here (last updated 20 December 2022). Do note that this list may change from time to time without prior notice and we are not responsible for the timeliness, accuracy, and completeness.

* This cessation is on a best effort basis. In the event where you manage to place an order or transfer-in request for a PTP security after such cessation, OCBC Securities will not be responsible for any loss and liabilities arising therefrom. You may also still be subject to the 10% withholding tax under IRC Section 1446(f) for any sale of such trades. OCBC Securities reserves the right to claim the 10% withholding tax from you to satisfy US Internal Revenue Service (IRS) requirements, even if the security that you have sold is not listed in the list provided but falls under the PTP classification.

If you have further questions or need assistance, you may reach out to your Trading Representative.

Effective 1 January 2023, the Stock Exchange of Hong Kong Limited (“HKEX”) will be enhancing its cash market trading fee structure to boost market efficiency.

Following the enhancements, HKEX trading fee will be adjusted from 0.005% to 0.00565% (rounded to the nearest cent). This will apply to transactions executed from 3 January 2023 onwards.

Visit HKEX announcement for more details.

In alignment with the Singapore Budget 2022 announcement, the Goods & Services Tax (GST) will be revised from 7% to 8% on 1 January 2023 and 8% to 9% on 1 January 2024.

From 1 January 2023, GST will also apply to foreign fees.

GST is standard-rated (unless mentioned otherwise) and calculated based on the services provided. If there are any discrepancies in the GST you have been charged, please contact your Trading Representative or call our customer service hotline at 1800 338 8688 (or +65 6338 8688 if you are overseas).

From 1 January 2023, a 10% withholding tax will be imposed on the proceeds from the sale of PTPs and certain PTP distributions credited to non-U.S. residents – unless the sale or distribution qualifies for an exception. The above withholding tax is over and above the existing withholding tax of 37% on PTP distributions.

The 10% withholding tax is imposed by the U.S. Internal Revenue Service (IRS) under code section 1446(f). For more details, please refer to the U.S. IRS here.

We would like to implore you to read up and be familiar with Internal Revenue Code 1446(f) and the associated regulations, particularly if you are a non-U.S. customer.

Due to the complexity of the withholding tax under IRS Section 1446(f), OCBC Securities will cease to accept all Buy orders and share transfer-in requests for U.S. PTP securities with effect from 27 December 2022.

You are strongly encouraged to review your current holdings with us to find out if you are holding any PTP securities in your portfolio and take appropriate actions in light of this additional withholding tax that will apply from 1 January 2023 onwards.

Please also seek independent tax advice if you wish to find out more about how trading PTP securities will affect you and the required process.

Kindly refer to the possible list of PTP securities obtained from external sources here. Please note that this list is not exhaustive and may be subjected to changes from time to time without prior notice. OCBC Securities assume no responsibility for the timeliness, accuracy, and completeness of this list. OCBC Securities reserves the right to claim the withholding tax from you to satisfy IRS withholding requirements even if the sale and certain distribution of security from 1 January 2023 is not found within the list of PTP securities provided but falls under the PTP classification.

More updates may follow when we receive further information about the U.S. PTP withholding tax.

Please be informed that with effect from 1 January 2023, a 10% withholding tax will be imposed on the sale of PTPs and certain distribution associated with PTPs credited to non-U.S. holders who invest in PTP securities, unless the transaction qualifies for an exception.

The 10% withholding tax is imposed by the U.S. Internal Revenue Service (IRS) under code section 1446(f). For more details, please refer to the U.S. IRS here.

We suggest that you read up and be familiar with Internal Revenue Code 1446(f) and the associated regulations, particularly if you are a non-U.S. client.

You are strongly encouraged to review your current holdings with us to find out if you are holding any PTP securities in your portfolio and be aware of the potential impacts on future sales and distributions.

More details will be provided when we receive further updates from our partners.

We will – from 3 November 2022 – stop sending you hard copy Share Financing monthly statements if you had opted for only e-statements. You will continue to receive paper statements if you had opted for them.

To change the way you receive statements, please log in to iOCBC > More > Manage e-statements.

Scammers are now sending phishing SMSes to obtain your Singpass login credentials.

If you click on the links in such SMSes, you will be taken to a spoofed Singpass login page and asked to key in your Singpass ID and password.

Thereafter, you may be directed to a spoofed login page and prompted to enter your credentials and One-Time Password (OTP). The scammers will then use these to fraudulently apply for credit cards or open banking or trading accounts.

Please take heed when asked for your Singpass login credentials. Do not let your guard down.

These are what such phishing SMSes look like:



Read the police advisory on phishing scams that target your Singpass login credentials here.

To protect yourself, keep these tips in mind:

• Singpass is your digital identity. Treat it with care as your Singpass login credentials can be used to access thousands of services, including applying for credit cards or opening banking and trading accounts.
• Do only scan the Singpass QR code on the website of the digital service that you wish to access or tap the Singpass QR code on the app of the digital service.
• DO NOT key any personal information into unverified webpages.
• If you believe you have fallen prey to a scam, please call our OCBC Securities’ hotline at 1800 338 8688 (or +65 6338 8688 if you are overseas) – press option 9 to report fraud.

Opening an OCBC Securities account by scanning a Singpass QR code?

1. Always check and ensure that the OCBC Securities URL shown in your Singpass app matches the URL on your browser.
   OCBC Securities URL: www.iocbc.com
2. Ensure that the login or transaction request was initiated by you before proceeding on the Singpass app.

As scams constantly evolve, we must keep ourselves updated on the latest trends and be alert to the signs to look out for. Visit ScamAlert.sg to learn how to avoid falling prey to scams.

This message contains links to third-party websites. By accessing any such websites, you agree to our terms of use.

We are pleased to announce that iOCBC trading platforms will offer the trading of Emperador Inc. which is secondary listed on SGX Mainboard (and primary listed in the Philippines) with effect from 19 Sept 2022.

Please note additional charges for sell trades apply as follows:
• Stock Transaction Tax (STT) of 0.6% of Gross sales proceeds
• Service fees to remitting agent 0.03% of Gross sales proceeds
Both fees are reflected as "PH Sales Tax (include service fee)" in our contract statement and subjected to prevailing GST (if applicable)

There are scammers on social media platforms such as WeChat perpetuating “pump and dump” scams involving overseas listed companies. Be wary of stock tips provided by persons you have befriended online.

Visit www.police.gov.sg to find out more.

We will be updating our iOCBC Trade Mobile App Name from iOCBC Trade Mobile (Refreshed) to iOCBC Trade Mobile in the next application update.

If you have not updated the mobile application to the latest version, simply search for “iOCBC” on your app store and tap on “Update”.

For any clarifications, please contact us at 1800 338 8688 or (65) 6338 8688.

In 2021, the largest amount lost in a single impersonation scam was $6.2 million. Do not be the next victim.

Here are some tell-tale signs that scammers are on the prowl:

Received a phone call from an unknown number with the “+” prefix, supposedly from a government agency or the police, claiming that you are under investigation for a crime?

Got an SMS asking you to call a hotline or click on a URL to resolve an issue involving your trading account?

Take a step back and think before you act. Read on and protect yourself.

Impersonation scams prey on your fears

Impersonation scams evolve. Scammers today claim to be the police, bank staff and local or overseas government officials. Here is how they may prey on you:

What they will steal: Trading account login credentials
Where: Through phone calls usually with the “+” prefix, social messaging apps, automated voice messages and SMSes
How: Scammers typically play on your fears, giving you a variety of reasons and asking you to act quickly.

Here are 2 common methods:

1. In the first method, you may receive phone calls, usually with the “+” prefix, from scammers who claim to be government officials. The scammers will tell you that you are under investigation for crimes.

2. In the second method, you may receive an SMS claiming that your trading accounts have been suspended and you must either click on a URL link or call a number stated in the SMS.
Under the pretext of resolving the issue, the scammers may ask you to take one or more of the following actions:

• Provide your trading account login credentials and/or One-Time Passwords (OTPs) – this will allow them to make fraudulent and unauthorised transactions.
• Reveal your login credentials to some foreign ‘police’ or ‘government official’ who is investigating offences in Singapore or overseas.
• Scan a Singpass QR code on a phishing site (on the pretext that it is part of a verification process).

How to protect yourself

• Do not call any numbers or click on any links in SMSes. We will never send an SMS to inform you about login issues, account closures or your being locked out of your account.
• Do not key such information into unverified webpages. We will never send you any SMSes or emails with clickable URLs.
• Be wary of calls with the “+” prefix, especially when you are not expecting an international call. Always verify the identity of the person(s) and the organisation(s) by calling their hotline numbers.
• Do not provide your Username, Password and/or OTP to anyone. OCBC Securities’ employees will never ask you to reveal your Password/OTP or transfer funds to personal accounts.
• Always read your trade notifications carefully and notify us immediately if the transactions are not performed by you.
• Never authorise a transaction or login unless you know its purpose.

If you believe you have fallen prey to such scams, please call our OCBC Securities’ hotline immediately at 1800 338 8688 (or +65 6338 8688 if you are overseas) – press option 9 to report fraud.

Dear Clients,

Please note that iOCBC trading platforms currently do not offer the trading of Emperador Inc. which is secondary listed on SGX Mainboard (and primary listed in the Philippines), due to foreign tax implications and additional charges that will be incurred.

Emperador Inc. shares will also not be transferrable into OCBC Securities for share margin financing purposes.

We apologise for any inconvenience caused.

Thank you.

We will be replacing our existing charting feature with TradingView charting. TradingView charting offers features such as multiple chart types with custom time intervals, pre-built technical indicators, smart drawing tools, as well as user customization.

Do note that as current chart templates and settings will not be migrated to this new charting feature, a one-time setup may be required.

Please be informed that the US SEC fees will be increased from 0.00051% to 0.00229% for sell trades in the US market with settlement date on or after 14 May 2022.  

The SEC press release is found at https://www.sec.gov/news/press-release/2022-60.

We will be changing our Login Page URL to https://www2.iocbc.com/V2/cl_login.jsp with effect from 2 April 2022.

If you have saved the existing URL in your bookmarks, please update to the new URL.
You can also simply log in from our official website by clicking on “Login”.

Do note that this change does not affect your Mobile application.

For any clarifications, please call us at 1800 338 8688 or (65) 6338 8688.

Please note that if you are currently using our previous platform, you will be switched over to our new platform by 20 February 2022. After the switch, please uninstall the old app and download our new app, ‘iOCBC (Refreshed)’, as the current one will no longer be in use. There will be no change to the desktop link and you can log in as per usual.

Any long dated / Good-Till-Date orders placed before the Singapore market closes at 5pm on 18 February 2022 will be cancelled during the switch. We strongly urge you to check all your orders and pending trade orders (if any) on the new platform before placing any new trades to avoid any duplicate orders being made. We apologise for any inconvenience caused.

For iOCBC Pro platform, please download the new application from within the new iOCBC platform. You may contact your Trading Representative if you need further assistance.

OCBC Securities Investors Hub and Customer Service hotline operating hours will be from 8:30am to 12.30pm on eve of Chinese New Year, 31 January 2022.

We will be closed from 1 to 2 February 2022 (Tuesday & Wednesday) for the Chinese New Year public holidays.

You may wish to refer to the Frequently Asked Questions under the Support section in the official OCBC Securities website if you have any queries or you can email us at CS@ocbcsec.com.

We wish you a Happy Lunar New Year.

BE WARY of SMSes claiming issues with your accounts or social media postings offering free gifts purportedly from the bank.

DO NOT click on any links in these SMSes which are phishing links that lead you to fake OCBC websites.

Never divulge your banking credentials or one-time passwords to anyone, or key such confidential information into unverified webpages. Find out more on how you can spot a scam with our Security Advisory.

If in doubt, call the OCBC Securities' official hotline at 1800 338 8688 (or +65 6338 8688 if you are overseas).

Effective 01 Jan 2022, the Bursa Exchange is implementing changes to the Stamp Duty and Sales and Service Tax (SST) to the following list below:

1. Category 1 (Stocks and Shares listed in Bursa Malaysia)
0.15%, min RM1.50, with increment of RM1.50 and capped at RM1,000
• Mother shares
• Preference shares
• Loan stocks
• Bonds
• ETB

2. Category 2 (Other Marketable Securities listed in Bursa Malaysia)
0.1%, min RM1.00, with increment of RM1.00 and capped at RM200
Other listed market securities:
• Warrants
• Structured warrants
• OR, LR
• REITS
• Closed-End Funds
• Trust
• Stapled Securities (REITS)

3. Category 3(SST Exempted)
• ETFs listed in Bursa are exempted from SST.

4. Bursa SST
• Purchase and sale of shares are now exempted from Bursa Sales and Service Tax (SST)

For more information, please refer to the Bursa website.

On 17 January 2022, the board lot size of all SGX-listed ETFs will be reduced to 1 unit, supported in part by the significant growth in dollar cost averaging. At the same time, you will expect greater price flexibility in the placing of limit buy and sell orders. The standard +/- 30 tick range above/below the last reference price for sell/buy limit orders will be revised to +/- 10% above/below the last reference price.

For more information, visit SGX.

Effective 1 January 2022, the Financial Reporting Council will be implementing a FRC Transaction Levy payable by sellers and purchasers of securities listed on the Hong Kong Exchange. This will apply to transactions executed from 3 January 2022 onwards.

The FRC Transaction Levy is calculated at 0.00015% per side of the consideration of a transaction (rounded to the nearest cent).

Visit HKEX announcement for more details.

OCBC Securities Investors Hub and Customer Service hotline operation hours will be from 8:30am to 12.30pm on Christmas Eve, 24 December 2021 and New Year’s Eve, 31 December 2021.

You may wish to refer to Frequently Asked Questions in iOCBC portal if you have any queries or you can send email to CS@ocbcsec.com.

We wish you a Merry Christmas and a Happy New Year.

On 16 October 2021, we will be updating iOCBC to give you a more secure trading experience.

This update is a critical one — we will disable the weak ciphers on the Transport Layer Security version 1.2 (TLS 1.2) on iOCBC. This will help to avoid any potential cyber-attacks that can occur due to the usage of the weak ciphers.

What you must do by 16 October 2021

To continue accessing iOCBC, here are the actions required if you have the following web browser setup:

Web browser setup	Action required
Internet Explorer browser version 11 with Window 8.1 operating system and below	Use a different browser. Google Chrome is recommended
Safari browser version 8 and below	Upgrade to a higher version of the Safari browser

The US Securities and Exchange Commission (“SEC”) has adopted amendments to Exchange Act Rule 15c2-11, and these amendments come into effect on 28 Sep 2021.The new amendments enhances the disclosure and protection in the US OTC market, through restricting the ability of market makers to publish quotes for those companies that do not meet the required disclosure of information to regulators and investors. The OTC securities subject to these restrictions refer to those categorized in the Expert tier by OTC Markets. Details of SEC rule change can be found at https://www.sec.gov/news/press-release/2020-212. You may also refer to the SEC’s Public Statement and Press Release for more information.

Currently, OCBC Securities does not and will not accept any buy orders for US OTC stocks (regardless of the categorization of OTC tier). Effective 28 September 2021 onwards, OCBC Securities will no longer accept any clients’ requests to sell any US OTC stocks that have been moved to the Expert tier. All good-till-date and good-till-cancel buy orders of such Expert tier US stocks will be cancelled on the said effective date.

To view the current list of securities in the Expert tier or those in other classifications, please refer to the OTC Markets website Stock Screener tool and filter by the above-named tiers under the MARKETS filter. This tool will allow you to see the current tier of each security. Please note that additional securities from other OTC tiers, such as Pink Limited Information and Pink No Information, are being evaluated by OTC Markets and may be moved into the Expert tier, thus becoming restricted from time to time.

Please reach out to your Trading Representative or call 1800 338 8688 if you have further questions.

Effective 1 August 2021, the rate of Stamp Duty payable on contract notes for the sale or purchase of Hong Kong stocks (not being jobbing business) will be increased from 0.1% to 0.13%, as a percentage of transaction value (“stamp duty increase”).

Visit HKEX announcement for more details.

On 3 June 2021, the President of the United States issued Executive Order 14032 (herein referred to as “EO 14032”) “Addressing the Threat From Securities Investments that Finance Communist Chinese Military Companies of the People’s Republic of China” which amended the restrictions on transactions in publicly traded securities of Communist Chinese Military Companies, or any securities that are derivative of, or are designed to provide investment exposure to these securities, wherever they are listed, previously imposed by Executive Order 13959.

Under the amended EO, US persons continue to be prohibited from engaging in “the purchase or sale of any publicly-traded securities, or any publicly-traded securities that are derivative of or designed to provide investment exposure to such securities”, of any entity listed in the Annex in the EO or any entity subsequently listed by OFAC (i.e., entities on OFAC’s Non-Specially Designated Nationals (SDN) Chinese Military Industrial Complex Companies List (“NS-CMIC List”)).

The prohibition will take effect from 2 Aug 2021, or 60 days after a new entity is added to the NS-CMIC list. Divestment of the prohibited securities by US persons is permitted before 3 June 2022, or 365 days after the entity is added to the NS-CMIC.

The new EO and the identifying information of entities on the NS-CMIC List may be found on OFAC’s webpage (https://home.treasury.gov/policy-issues/financial-sanctions/recent-actions/20210603).

OFAC has also published frequently asked questions which can be found at its webpage (https://home.treasury.gov/policy-issues/financial-sanctions/faqs/topic/5671).

This notice is intended to remind you that:

• OCBC Securities Pte Ltd (“OSPL”) will not accept orders from you or otherwise engage in or facilitate any transactions with you that contravene any economic sanctions, including EO 13959. We also expect that any transaction performed by you in connection with, whether directly or indirectly, the impacted securities on the NS-CMIC List via the OSPL, whether by OSPL’s trading platform or your trading representative, will not breach and will not cause OSPL to be in breach of the applicable US sanctions laws or regulation.

• In connection with this, we may request information from you in respect of the transactions you have or attempt to conduct through OSPL and place controls on your account(s) where it is assessed to present a risk of breach of the applicable regulations.

• With effect from 2 Aug 2021, our brokers will only accept Sell Orders for the CMIC listed subject to the applicable restrictions. Buying is prohibited.

• If you have any holdings in securities on the NS-CMIC List, you are to divest the said securities before 3 June 2022 or within 365 days after the entity is added to the NS-CMIC.

¹ US persons are defined in Section 3(d) of EO 14032 as “any United States citizen, lawful permanent resident, entity organized under the laws of the United States or any jurisdiction within the United States (including foreign branches), or any person in the United States.” “Person” means an individual or entity.

As part of Singapore’s aim to go cheque-free by 2025 and SGX’s ongoing sustainability drive to go paperless and cheque-free, we too will align with this goal progressively. In our first phase, we will go cheque-free for corporate action transactions and cash distributions starting from 2 August 2021.

If you have not previously provided us with instructions to deduct from or credit funds to your bank account via GIRO, please do so by completing this GIRO form and mail it back to us by 15 July 2021 for your GIRO arrangement to be effective by 2 August 2021.

If you do not set up any GIRO arrangements or other Standing Instructions, corporate action transactions and cash distribution payments will be deducted from and credited directly into your OCBC Securities trading account from 2 August 2021 onwards. You can withdraw the funds from your trading account by contacting your Trading Representative.

For more information on this initiative, please read our Frequently Asked Questions. Alternatively, you can reach out to your Trading Representative, or contact us at cs@ocbcsec.com.

Not sure who your Trading Representative is? Follow these three simple steps to find out.

1. Log in to your iOCBC online trading account
2. Click on "Account Mgmt" on the top menu
3. Select "Account Details" to view your TR's contact details

By appointment only

Please make an appointment before visiting us by emailing to cs@ocbcsec.com or calling 1800 338 8688.

You are encouraged to reach out to us via other channels. Here is what you can do for some common service requirements without coming to the Investors Hub:

• To get a new password, retrieve your user ID or if you have been locked out of your account:
Email us at cs@ocbcsec.com


• To request for SMS OTP: (we no longer issue hardware tokens)
Complete and mail this form to us at 18 Church Street #01-00 OCBC Centre South Singapore 049479


• To make payments
Internet banking: Add "OCBC Securities Pte Ltd" as a payee and indicate your trading account number, full name and purpose of payment under the free text field.


• To reactivate your account:
Complete and email us a soft copy of this form at cs@ocbcsec.com


• To open an account:
Apply via OCBC Internet Banking OR Complete and mail us this form (for individuals)


• To update your address, email and mobile phone number:
Update via CDP Internet at https://www1.cdp.sgx.com/sgx-cdp-web/login

If you have any other queries, feel free to contact your Trading Representative (TR) who will still be available over the phone or email to assist you. If you are not sure who your TR is, follow these three simple steps to find out.

1. Log in to your iOCBC online trading account
2. Click on "Account Mgmt" on the top menu
3. Select "Account Details" to view your TR's contact details

You can also contact our Customer Service at cs@ocbcsec.com or 1800 338 8688 from 8.30am to 6pm (Mondays to Fridays excluding public holidays)

As there may be high volume of calls and emails that we have to attend to during this period, we seek your understanding for any unforeseen delay in our service delivery. We are managing our resources to ensure that we continue to serve you well. We apologise for any inconvenience caused.

New Tick Size for instruments from $100

New tick sizes are introduced in the DEFAU MBS type for instruments trading at or above 100 in the eligible currencies. The updates are highlighted in the table below.


New Force Key Range (i.e. price limit) for instruments from $100 Price limits of +/- 300 ticks will be introduced in the DEFAU MBS type for instruments trading at or above 100 in the eligible currencies. The updates are highlighted in the table below.


Existing Tick Size and Force Key Range


The above changes apply to Stocks, REITS, business trusts, company warrants priced at $100 and above, with the exclusion of HKD, RMB and JPY based products.

For more information, please visit SGX at https://www.sgx.com/securities/trading.

The Securities Commission Malaysia (SC) and Bursa Malaysia Berhad (Bursa Malaysia) will reinstate market management and control mechanisms, namely the dynamic and static price limits for FBMKLCI Index Component Stocks and the Bursa Malaysia Circuit Breaker trigger levels, to their original parameters on 31 May 2021.

The decision to reinstate the original parameters takes into account the improving economic outlook with the roll-out of the COVID-19 vaccination programme and normalisation of global market conditions.

The temporary revisions to the market management and control mechanisms which have been in place since 20 July 2020, are scheduled to expire on 30 May 2021.

1. Static and Dynamic Price Limits for FBMKLCI Component Stocks (from 31 May 2021)

Please be informed that the US SEC fees will be reduced from 0.00221% to 0.00051% for SELL trades in the US market with settlement date on or after 25 February 2021. The SEC press release is found athttps://www.sec.gov/news/press-release/2021-8

On 12 November 2020, the President of the United States issued Executive Order 13959 (“EO 13959”) “Addressing the Threat From Securities Investments that Finance Communist Chinese Military Companies” which came into effect on 11 January 2021. EO 13959 imposes restrictions on transactions in publicly traded securities of Communist Chinese Military Companies (“CCMC”), or any securities that are derivative of, or are designed to provide investment exposure to these securities, wherever they are listed.

The restrictions apply to US persons, who are prohibited from making new investments in the impacted securities from 11 January 2021 onwards, but are allowed to divest the said securities till 11 November 2021, and for any CCMC that is subsequently added to the list 365 days from date such CCMC is added to the list.

The list of CCMCs impacted as of today is available on the US Department of the Treasury’s Office of Foreign Assets Control (”OFAC”) website, and this list may be updated from time to time. Please refer to the OFAC website for the latest list.

OFAC has published frequently asked questions relating to EO 13959, which can be accessed here on OFAC’s website.

This notice is intended to remind you that:

• OCBC Securities Pte Ltd (“OSPL”) will not accept orders from you or otherwise engage in or facilitate any transactions with you that contravene any economic sanctions, including EO 13959. We also expect that any transaction performed by you in connection with, whether directly or indirectly, the impacted CMCC securities via the OSPL, whether by OSPL’s trading platform or your trading representative, will not breach and will not cause OSPL to be in breach of the applicable US sanctions laws or regulation..
• In connection with this, we may request information from you in respect of the transactions you have or attempt to conduct through OSPL and place controls on your account(s) where it is assessed to present a risk of breach of the applicable regulations.
• As published on the iOCBC portal, with effect from 8 January 2021, our US brokers will only accept Sell Orders for the CCMC listed. Buying is prohibited.
  
  We thank you for your understanding. Please reach out to your Trading Representative if you have any questions.
  
  ¹ US persons are defined in Section 4(f) of EO 13959 as “any United States citizen, permanent resident alien, entity organized under the laws of the United States or any jurisdiction within the United States (including foreign branches), or any person in the United States.” “Person” means an individual or entity.

In compliance to the US Executive Order 13959, the following Chinese ADRs are impacted

1. Delisting of 3 Chinese ADRS

NYSE will delist the 3 ADRS (CHL, CHA and CHU) on 11 Jan 2021, Monday 4 a.m. E.T before market opens. The 3 ADRs will no longer be tradable through the US Exchanges from 11 Jan 2021 onwards.

2. Only sell orders for 35 stocks are accepted from today 8 Jan 2021 onwards

Please note that with effect from today, our US brokers are accepting only Sell Orders for the 35 companies listed below in compliance to the US Executive Order 13959. Clients can only sell these counters. Buying is prohibited.

1. Aero Engine Corp of China

2. Aviation Industry Corporation of China, Ltd. (AVIC)

3. China Academy of Launch Vehicle Technology (CALT)

4. China Aerospace Science & Technology Corporation (CASC)

5. China Aerospace Science & Industry Corporation (CASIC) 6. China Communication Construction Group Company, Ltd.

7. China Electronics Corporation (CEC)

8. China Electronics Technology Group Corporation (CETC)

9. China Mobile Communications

10. China National Chemical Corporation (ChemChina)

11. China National Chemical Engineering Group Co., Ltd. (CNCEC)

12. China National Nuclear

13. China Nuclear Engineering & Construction Corporation (CNECC)

14. China General Nuclear Power

15. China Railway Construction Corporation (CRCC)

16. China Shipbuilding Industry Corporation (CSIC)

17. China South Industries Group Corporation (CSGC)

18. China Spacesat

19. China State Construction Group Co., Ltd.

20. China State Shipbuilding Corporation (CSSC)

21. China Telecommunications

22. China Three Gorges Corporation Limited

23. China United Network Communications Group Co., Ltd.

24. CRRC Corporation

25. Dawning Information Industry Co. (Sugon)

26. Hikvision

27. Huawei

28. Inspur Group

29. Norinco

30. Panda Electronics

31. Sinochem Group Co., Ltd.

32. China Construction Technology Co., Ltd. (CCTC)

33. China International Engineering Consulting Corp. (CIECC)

34. China National Offshore Oil Corp. (CNOOC)

35. Semiconductor Manufacturing International Corp. (SMIC)

In line with Singapore’s aim to be cheque-free by 2025, CDP is going cheque-free from 1 September 2020. Receive your cash distribution directly in your bank account via the free CDP Direct Crediting Service (DCS). You can apply for DCS by calling 6535 7511 (select call option 5) or via SGX Investor Portal at investors.sgx.com.

Learn more at https://www.sgx.com/cdp-goes-digital

We would like to inform you that the SIA Shares to Rights Shares and Rights Mandatory Convertible Bonds (MCB) have started trading as of today, 13 May 2020. SIA closing price yesterday was at $4.29. For Rights Shares, the ratio is 3 per 2 so a shareholder with 1,000 ordinary shares will receive 1,500 Rights Shares. For Rights MCB, the ratio is 59 per 20 so a shareholder with 1,000 ordinary shares will receive 2,950 Rights MCB.

We wish to inform you that the OCBC Securities Standard Trading Terms and Conditions (the “T&Cs”) which govern your account(s) with us have been revised.

We have updated Section A Clauses 5.4 (SIPs), 11 (Electronic Trading Services), and 15 (Joint Accounts) and removed Section E (Terms and Conditions Governing Extended Settlement Contracts) of the T&Cs (including consequential amendments) with effect from 24 April 2020 (the “Effective Date”) and you may refer to the revised T&Cs here.

Should you transact or continue to transact any securities transactions with us or use or continue to use any of our services on or after the Effective Date, you shall be deemed to have read, understood and agreed to the revised T&Cs.

OCBC Investment Research (OIR) reports are currently not available in iOCBC. Please contact your Trading Representative if you wish to get a copy of OIR reports. We apologise for any inconvenience caused. For further assistance or clarification, call us at 1800 338-8688/ (65) 63388688.

As you may be aware, the Indonesian Rupiah (IDR) is a controlled currency that is subject to many restrictions in FX conversion under Indonesian law. We have reviewed the process and are pleased to inform all our clients that with effect from 16 September 2019, you may maintain your IDR dividends and/or sale proceeds in a Client IDR Trust Account subject to the following conditions being satisfied:

(i) Clients may only use the IDR in their Client Trust Account to settle Buy trades (settlement in IDR) and/or IDR losses arising only and all FX conversion of IDR in your Client IDR Trust Account to any other currencies is not allowed.

(ii) Clients may only withdraw IDR funds from their IDR Trust account. Upon your request and instruction, OSPL may remit IDR back to your designated IDR bank account.

We are pleased to announce that you can now place more types of Advanced Orders on iOCBC TradeMobile for the Singapore market:
1. Validity: “Fill or Kill” and “Fill and Kill” 2. Price Triggered Order (PTO): “Stop” orders and “If-Touched” orders
These Advanced Order types are already available on the iOCBC Web Platform. Please contact your trading representative if you wish to access them.

As part of our effort to enhance security, jail-broken iPhones and rooted Android phones will no longer be allowed to access the app.
Please update your TradeMobile App to the latest version now. The previous App version will be discontinued.

Mobile devices	Latest App version
Android	V2.11
iPhone	V2.11

Last Updated on 02 June 2019

We have instituted the following trading restriction on the following counter/s listed below. For further assistance or clarification, please call your Trading Representative or our Customer Service at 1800 3388688 or +65 63388688

Type of Restriction	[ ] All trading systems  [ X ] Internet Trading   [ ] Counter limit imposed (*see condition(s) below)
	[ X ] Buy Only [     ] Both Buy & Sell
Counter Name/s	Best World International Limited (including rights and warrants issued by the Company, if any)
Effective Date [DD/MM/YYYY]	13/05/2019
Effective Time [00:00:00h]	19:00 hrs
Reason/s	To control credit exposure.
Condition(s)	A deposit of 30% is required prior to execution of order.

General Information

SAS member companies shall announce on both SAS and their respective websites should they restrict trading of SGX-listed securities.

By making such announcements, it is not the intention of SAS member companies to take a view on any counter, adverse or otherwise, nor assume any responsibility or liability to any person taking action or otherwise, be it for any financial planning, investment, legal, tax or other purposes.

SAS, its member companies and representatives hereby disclaim all liability for any loss or damage of any kind (whether direct, indirect or consequential) incurred by any person arising from the interpretation of the information contained in the announcements.

Please be informed that the US SEC fees increased from 0.00207% to 0.00221% for self trades executed in the US market with effect from 18 Feb 2020.

The SEC press release is found here.

We will be implementing a SGX settlement instruction fee of S$0.35 per settlement instruction which is levied by Singapore Exchange (SGX). With effect from 01 February 2019, the fee is applicable to all SGX trades and will be reflected in your Contract Statement.

For more details on the iOCBC website about the SGX settlement fees, please click here.

In order to enhance customer experience, effective 02 January 2019, sub-account statements have been removed from margin monthly statements for all margin customers. Margin customers can still view the sub account statements in the custody monthly statements sent separately to you.

Please contact your Trading Representative (TR) for any clarifications. Alternatively, you can contact our Customer Service by emailing cs@ocbcsec.com or call 1800 338 8688.

1. Singapore Exchange (SGX) introduces Dual Currency trading, please click here for more information.
For illustration only, please refer to below information on HPH Trust: